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What is the “File Check and Picture Proof” Option?

-Checking all files for noticeable alignment or sizing errors that may result in misprinted items.  We’re unable to check for spelling errors, color matching, or insufficient bleed area.

-One copy of each item on the order will be fully printed and constructed for a Picture Proof, which will be sent to the email provided on the order.

-If no changes are required and the proof is approved, the rest of the items will be constructed and the order will be shipped out.

-If changes ARE required, new files can be submitted for any unprinted components of the order.  Please note that we’re unable to offer refunds on products that have already been printed, even if revisions are desired.  Any replacements for printed components will require an additional purchase.

-If this additional purchase is desired, we will run a second file check on the updated files, print a second proof copy, and wait for approval before shipping.

-If a second picture proof warrants further changes, a second File Check and Picture Proof fee will be charged.  The process will then repeat as above.

-You have the option to have us ship the original prints with the order or we can discard them before shipping. If you wish to keep the original prints in addition to the new reprints taking it’s place in the order, this may affect the shipping cost as we are then adding to the weight of the shipment. Please let our processing team know if you wish to keep the original prints, otherwise they will be discarded and replaced with the reprinted items before the package is shipped.

-Keep in mind that choosing the picture proof option could push your shipment to a later date since we need to await your response. You can make changes to files at this point, but you cannot cancel the order since we’ve already processed and printed a portion of, or in some cases all of, the order. If you want to reprint any parts of your orders (due to file issues on your end), additional payment will be required.