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72 hour Turnaround Time 

As of 6/27/22 our turnaround time has been updated in order to account for production growth.

98% of all standard orders are printed and shipped in 3 business days of receiving your order.

Please be aware that shipping may take longer than expected due to worldwide shipping carrier delays.


  • Shipping time is not included in the standard 72 hour turn around time. See here for information regarding shipping timeline.

 

  • 72 hours refers to 3 business days and does not include weekends or holidays. IE, if your order comes in over the weekend, it is counted as coming in on Monday, meaning your order will most likely ship on Thursday.

 

  • Use the Rush Processing in checkout and put in the date you need your order to arrive by, if you need arrival by a specific date.

— Local pickup orders will be available for pickup the day after they would normally ship.

 

— Extreme weather conditions / Acts of God may cause delays in our ability to process orders.

 

— Special custom items (Custom Orders, Custom engraved dice, special sorting/instructions, etc.) typically take longer to process.

 

— If you ask for special inspection/checking of any items that are part of your order, need to make changes to your order after it is placed, sent us print files that are not correctly formatted, or have not sent all the print files required to complete your order, your order may take longer to process.

 

— Picture proofs (see our FAQ page) will be ready by the end of the 72 hours, but the full order will still take 72 hours after the proof is approved if there are no other delays in processing your order.

 

— Orders over $500 (before discounts) do not count as standard orders and may take longer than usual to print and ship.  Estimate 1 extra day of processing time for the picture proof and for every additional $200.


Holidays we are closed (2022): 
NoDateWeek DayHoliday
1December – 31FridayNew Year’s Day
2January – 17MondayMartin Luther King Jr. birthday
3February – 21MondayPresident’s Day
4May – 30MondayMemorial Day
5June – 20MondayJuneteenth National Independence Day
6July – 4MondayIndependence Day
7September – 5MondayLabor Day
8October – 10MondayColumbus Day
9November – 11FridayVeterans’ Day
10November – 25-26Thur/FriThanksgiving Day & Black Friday
11December 20th to January 3rd2 weeksChristmas & New Years 2 Weeks off for our team