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Processing

Build Your Prototype Hero

48 Hour Turnaround Time

95% of all standard orders will be printed and shipped in 2 business days of receiving your order.


  • Shipping time is not included in the 48 hour turn around time.

 

  • 48 hours refers to 2 business days and does not include weekends or holidays. IE, if your order comes in over the weekend, it is counted as coming in on Monday, meaning your order will most likely ship on Wednesday.

 

  • Use the Rush Processing in checkout if you need arrival by a specific date.

— Local pickup orders will be available for pickup the day after they would normally ship.

 

— Extreme weather conditions / Acts of God / Game Conventions may cause delays in our ability to process orders.

 

— Special custom items (Custom Orders, Custom engraved dice, special sorting/instructions, etc.) typically take longer to process.

 

— If you ask for special inspection/checking of any items that are part of your order, need to make changes to your order after it is placed, sent us print files that are not correctly formatted, or have not sent all the print files required to complete your order, your order may take longer to process.

 

— Picture proofs (see our FAQ page) will be ready by the end of the 48 hours, but the full order will still take 48 hours after the proof is approved if there are no other delays in processing your order.

 

— Orders over $500 (before discounts) do not count as standard orders and may take longer than usual to print and ship.  Estimate 1 extra day of processing time for the picture proof and for every additional $250.

 

–Acts of God, extreme weather, or game conventions may delay our standard processing time.


Holidays we are closed (2020): 
NoDateWeek DayHoliday
1January – 1WednesdayNew Year’s Day
2January – 20MondayMartin Luther King Jr. birthday
3February – 17MondayWashington’s birthday
4May – 25MondayMemorial Day
5July – 3FridayIndependence Day
6September – 7MondayLabor Day
7October – 12MondayColumbus Day
8November – 11WednesdayVeterans’ Day
9November – 26ThursdayThanksgiving Day
10December – 21-25WeekChristmas Week