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72 hour Turnaround Time 

98% of all standard orders are printed and shipped within 3 business days of receiving your order.

Please be aware that production and shipping may take longer than expected during holiday and convention seasons.

 


  • Shipping time is not included in the standard 72 hour turn around time. See here for information regarding shipping timeline.

 

  • 72 hours refers to 3 business days and does not include weekends or holidays. IE, if your order comes in over the weekend, it is counted as coming in on Monday, meaning your order will most likely ship on Thursday.

 

  • Use the “Rush Processing” option at checkout and put in the date you need your order to arrive by if you need arrival by a specific date. Many factors may prohibit us from meeting your deadline date like an increased volume of rush orders ahead of yours, material shortages, low staffing, etc., so please be sure to get your order in and then email us if you are on a tight schedule and we will let you know if the timeline is achievable. File issues and/or “File Check & Picture Proof” checkout option are also processing delays that may extend the turnaround time on any Rush order.

— Local pickup orders will be available for pickup the day after they would normally ship.

 

— Overall turnaround time may be affected during the holiday and convention seasons.

 

— Extreme weather conditions / Acts of God may cause delays in our ability to process orders.

 

— Special custom items (Custom Orders, Custom engraved dice, special sorting/instructions, etc.) typically take longer to process.

 

— If you ask for special inspection/checking of any items that are part of your order, need to make changes to your order after it is placed, sent us print files that are not correctly formatted, or have not sent all the print files required to complete your order, your order may take longer to process.

 

— Picture proofs (see our FAQ page) will be ready by the end of the 72 hours, but the full order will still take 72 hours after the proof is approved if there are no other delays in processing your order.

 

— Orders over $600 (before discounts) , estimate $200 a day for turnaround time, rounded up.


Holidays we are closed (2024): 
NoDateHoliday
1January – 1New Year’s Day
2January – 15Martin Luther King Jr. birthday
3February – 19President’s Day
4May – 27Memorial Day
5June – 19Juneteenth National Independence Day
6July – 4Independence Day
7September – 2Labor Day
8October – 14Indigenous People’s Day
9November – 11Veterans’ Day
10November – 28-29Thanksgiving Day & Black Friday
11December 18th – December 31stChristmas & New Years 2 Weeks off for our team

Placing a last-minute order for Gen Con? Be sure to submit everything by 7/19 in order to receive your package in time! This only applies to standard orders up to $600. Please reach out to our support team with any questions regarding timeline, rush shipping, or larger orders.

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