72 hour Turnaround Time
98% of all standard orders are printed and shipped within 3 business days of receiving your order.
Please be aware that production and shipping may take longer than expected during the holiday seasons.
- Shipping time is not included in the standard 72 hour turn around time. See here for information regarding shipping timeline.
- 72 hours refers to 3 business days and does not include weekends or holidays. IE, if your order comes in over the weekend, it is counted as coming in on Monday, meaning your order will most likely ship on Thursday.
- Use the “Rush Processing” option at checkout and put in the date you need your order to arrive by if you need arrival by a specific date. Many factors may prohibit us from meeting your deadline date like an increased volume of rush orders ahead of yours, material shortages, low staffing, etc., so please be sure to get your order in and then email us if you are on a tight schedule and we will let you know if the timeline is achievable. File issues and/or “File Check & Picture Proof” checkout option are also processing delays that may extend the turnaround time on any Rush order.
— Local pickup orders will be available for pickup the day after they would normally ship.
— Overall turnaround time may be affected during the holiday and convention seasons.
— Extreme weather conditions / Acts of God may cause delays in our ability to process orders.
— Special custom items (Custom Orders, Custom engraved dice, special sorting/instructions, etc.) typically take longer to process.
— If you ask for special inspection/checking of any items that are part of your order, need to make changes to your order after it is placed, sent us print files that are not correctly formatted, or have not sent all the print files required to complete your order, your order may take longer to process.
— Picture proofs (see our FAQ page) will be ready by the end of the 72 hours, but the full order will still take 72 hours after the proof is approved if there are no other delays in processing your order.
— Orders over $500 (before discounts) do not count as standard orders and may take longer than usual to print and ship. Estimate 1 extra day of processing time for the picture proof and for every additional $200.
|1||December – 31||Friday||New Year’s Day|
|2||January – 17||Monday||Martin Luther King Jr. birthday|
|3||February – 21||Monday||President’s Day|
|4||May – 30||Monday||Memorial Day|
|5||June – 20||Monday||Juneteenth National Independence Day|
|6||July – 4||Monday||Independence Day|
|7||September – 5||Monday||Labor Day|
|8||October – 10||Monday||Columbus Day|
|9||November – 11||Friday||Veterans’ Day|
|10||November – 25-26||Thur/Fri||Thanksgiving Day & Black Friday|
|11||December 20th to January 3rd||2 weeks||Christmas & New Years 2 Weeks off for our team|