We are a print shop, similar to how Kinkos won’t sign an NDA to print your files, we generally won’t as well. The only thing we will do with your files and information (as listed in our terms and conditions), is print your game. When do you make an exception?If it’s from a big company …
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If you have Adobe Illustrator, you use our AI files to export the exact templates we need. If you are having trouble getting the correct file types to export, follow these steps. Remember, you can’t upload AI files, you need to export as .jpg or .png . File -> Export -> Export As… 2. Make …
Tracking Number — You will receive the “Your order has been shipped” email that includes your tracking number from us before your package has been picked up by the delivery service. You may not see your tracking number update for 24 hours while the delivery service gets the delivery under way. Once your package is …
-Checking all files for noticeable alignment or sizing errors that may result in misprinted items. We’re unable to check for spelling errors, color matching, or insufficient bleed area. -One copy of each item on the order will be fully printed and constructed for a Picture Proof, which will be sent to the email provided on …
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Insurance – *This is by default turned on! However you can always opt out of insurance. This is package insurance regarding shipping. If your package is determined “lost” by the carrier, or is received damaged, we will reprint the order and ship to you for free. If you receive your items and they are damaged, …
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Social Media – This give us permission to share your project on social media! We may share it right away or we may wait to post about your project. If no contact info is included in the order notes, then we might not get to tracking down how best to tag you. And, we may just …
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If you select Rush Processing: We’ll start working on your order as soon as we receive it, it’ll go to the top of our queue. If there are issues with your order (file issues, or timing issues due to holidays, rush, staffing, shipping), we will contact you as soon as possible to let you know. This …
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My Orders Link If you were logged in when you made your order, you can go to the “My Orders page”, as shown and linked above. You can click the “order again” link (circled in red) to place a new order with the same files as that last order. Note it will NOT add the …
Download our logo for use on promotional material that we have approved here.
There are links to Board Game Geek, (the number one site for board games!) on each game page, so you can go check out reviews, pictures, files, and more. We will be using the most updated files we have at the time for that game.
