We are a print shop, similar to how Kinkos won’t sign an NDA to print your files, we generally won’t as well. The only thing we will do with your files and information (as listed in our terms and conditions), is print your game. When do you make an exception?If it’s from a big company …
Continue reading “Why won’t you sign an NDA to print my game?”
My Orders Link If you were logged in when you made your order, you can go to the “My Orders page”, as shown and linked above. You can click the “order again” link (circled in red) to place a new order with the same files as that last order. Note it will NOT add the …
Our Contact form is the best way to send us large print files. Make sure to tell us the order number the files belong to and any other details required. You can place an order without uploading files, tell us in the order notes when you check out that you’re sending files – and how …
Continue reading “My print files are too large to upload, how can I get them to you?”
We do not double check files. Make sure you pay attention to how we need things formatted, especially regarding sizing, bleed, orientation. You are responsible for any files that you submit to us. If they are uploaded incorrectly, this will be reflected in the printing.
When certain programs (Indesign/Photoshop/other 3rd party editing tools) export to pdf, they sometimes have various layers which might show up fine in your pdf viewer, but might show up different on another pdf viewer, or more especially in the processing engine on the printer. This might lead to layers being moved to the wrong section …
Yes, that is our specialty, just send us an email, and we can get it to you when you need it! We can print and ship nearly as fast as you want, but there are usually some substantial rush charges associated with big orders/overnight shipping. We are happy to quote this for you.
